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The skills and competencies associated with the leadership tasks above CAN eventually be learned through trial and error - but in the process of learning, serious mistakes will be made, and these mistakes will almost certainly affect the organization in terms of output, effectiveness, efficiency, morale, trust, turnover, . . .
People in leadership roles don’t generally make mistakes because they’re indifferent to the organization, its customers, or its employees (although it often appears that way at times). Leaders make mistakes because they’re trying to figure out how to fulfill a very challenging and very noble obligation. Fortunately, they don’t NEED to reinvent the wheel to succeed in a leadership role. Proven processes already exist. Best practices have been established, documented, and successfully repeated. Highly effective leadership involves a set of learnable skills. And the learning starts here.
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